I had two 12"x18" prints done a month ago, and got them done at the local Harvey Norman store. As much as I hate Harvey's, they use Fujifilm digital printers with Fujicolor Crystal Archive paper. I was very happy with the quality. The prints were $24.95 each. I thought the price was good at the time, but now I've discovered that it's pretty steep.
So, for the next lot of photos I've done my research. It seems like the vast majority of online and bricks-and-mortar stores use the Fujifilm system (kiosk, priters, paper, etc). I'm assuming that the quality shouldn't vary too much between the places using similar equipment. Also, from reading online it seems like the Fujifilm system is one of the better ones. The (physical) places I know of that are using it are Harvey Norman, BigW, Powerhouse, Ted's. And then there's the online places: Harvey's, BigW, FujiFilm, Dell, BigPond,
RGB Digital and a few others I can't remember right now.
I created a spreadsheet with all the options, and the one that has the best prices for larger prints (which is what I'm interested in) is RGB Digital. They claim a 24 hour turnaround time, with overnight delivery via Toll Priority.
Some prices for comparison:
10" x 15"RGB Digital : $3.75
BigW Online : $9.84
BigW Store : $16.34
BigPond : $11.10
Dell : $10.45
FujiColor : $10.45
Harvey's : $14.95
Harvey's Store : not printed on Fujifilm equipment, "needs to be photoshopped" says the idiot in the store. Obviously someone forgot to check an option in the setup app.
Ted's don't list this size on their website
The other size I'm interested in is the 8" x 12", which RGB Digital do for $2. How good is that?!
So, armed with the RGB Digital Ad in Australian Photography mag, I visited a few stores at lunchtime (mainly because I'd rather get the photos printed locally if possible, and I need them within 2.5 business days...).
First up was BigW. The conversation went something like:
Me: "Hi, I want to get some 10x15's printed, do you pricematch?"
BigW: "Yes. Do you have the ad?"
Me: "Yes, here it is"
BigW: "Oh, those prices are cheap!" Duh! "I'll have to check"
BigW Manager: He studied the ad and magazine for quite some time, verified their price then "I'll have to check"... when he came back a few minutes later "Sorry Sir, we only price match 4x6's"
Me: *sigh*...
Then was Harvey's... it was much more black and white. No kidding, the conversation went like this:
Me: "Hi, do you price match printing prices?"
Harvey: "No"
Ouch...! So much for their price matching policy that they flaunt all over their advertising.
Next was Powerhouse. Yes, apparently they pricematch. I asked the attendant a few times to confirm, and she seemed quite confident but added they she'd have to check with her manager. But then the killer was that anything big (I assume greater than 4x6) needs to be sent to Sydney, with a turnaround time of 10 days. Geez, do they use a horse and kart to carry the photos to Sydney on a few hundred floppy disks?
After all that walking around, it was time to do some surfing :) I checked out the RGB Digital site in more detail and called them to discuss turnaround time. The person I spoke to was confident that I'd have prints by Tuesday (it's Friday afternoon). So, that was that then - RGB Digital it is. I tried the web app to submit photos, but it was dead slow... so I downloaded the Windows software and was pleasantly surprised [*1]. It allowed very good control over printing sizes, cropping and uploaded quickly (I hope it's not re-compressing the JPG's to a smaller size). Total order for 16 prints of varying sizes from 10x10 up to 12x18 came to $60 including delivery. Excellent price, and shits over all the other printing places in terms of price. I'll report back here when the prints arrive to make sure they are of good quality!
*1 - The online and downloadable software they use is developed by some mob in Tasmania. I've seen it on a few sites now. Most sites it on, the sites looks crap and the online form for uploading photos is very basic (and amazingly slow). The Windows software is really quite good. But where's the
equivalent Mac version - don't tell me I have to use the crappy web software.